Privacy Policy Slot 100 – Malaysian Player Data Protection

This Privacy Policy ("Policy") describes how Slot 100, accessible at slot100.click ("Platform"), collects, uses, stores, discloses, and protects your personal information. We understand that your trust in us depends greatly on how we handle the personal data you entrust to us.

This Privacy Policy was drafted to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects global industry best practices in data protection. We have written this document in plain language so that every Malaysian player can understand it without needing to be a legal expert.

By registering for or using the Slot 100 Platform, you agree to the collection and use of information as described in this Policy. If you do not agree with any part of this Policy, please do not register for or use our services. This Policy should be read together with Terms & Conditions Slot 100.

Slot 100 collects various types of personal data from you depending on how you interact with our platform. Below is a full breakdown of the data categories we collect and the reasons for collecting them:

We collect this data through three main channels: first, information you provide directly during registration and platform use; second, data collected automatically as you use our platform (such as technical and usage data); and third, information from third-party payment providers, relating solely to transaction verification.

Slot 100 uses your personal data solely for the purposes listed below. We will not use your data for any other purpose without your prior consent:

• Account Management: Creating, verifying, and managing your player account, including the required KYC process.
• Transaction Processing: Securely and accurately processes deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
• Platform Security: Detecting and preventing fraud, money laundering, multiple account ownership, and any activity that violates our Terms of Use.
• Customer Support: Providing efficient technical support and resolving disputes using prior interaction records.
• Responsible Gaming: Monitoring gameplay patterns to identify players who may need support and ensuring that the self-imposed limit tools you have set are functioning correctly.
• Service Improvements: Analysing usage data in aggregate (not at an individual level) to improve the platform experience, introduce relevant new games, and optimise technical performance.
• Service Communications: Sending you important notifications about your account, policy changes, or security issues that require your immediate attention.
• Marketing Communications (with consent): Sending information about promotions, bonuses, and new offers — only if you have consented to receive them.

Slot 100 does not use fully automated decision-making systems that have a significant impact on your account without human review. Any material decisions — such as account suspension or withdrawal rejection — will be reviewed by the relevant staff before being carried out.

Slot 100 does not sell, rent, or trade your personal data. However, there are limited situations where we need to share certain information with selected third parties in order to provide our services to you:

• Payment Providers: Required transaction details are shared with eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banking systems (DuitNow, FPX) solely to process your deposits and withdrawals. These providers maintain their own privacy policies and are subject to Bank Negara Malaysia regulations.
• Game Providers: A minimal amount of technical gameplay data is shared with providers such as Pragmatic Play, PG Soft, and Evolution Gaming for technical purposes only. Your full identity information is never shared with these providers.
• Security Services: We work with recognised third-party services for fraud detection and identity verification. All shared data is encrypted and subject to strict confidentiality agreements.
• Legal Requirements: We may be required to disclose your data to the relevant authorities in Malaysia if mandated by law, court order, or a directive from a legitimate regulatory body. We will notify you of any such disclosure where the law permits us to do so.

The Slot 100 platform uses cookies and similar tracking technologies to ensure smooth platform functionality and to enhance your experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for the platform's core functions — including maintaining your login session, remembering your language preference, and ensuring platform security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information about how you use our platform — pages visited, time spent, and errors encountered. This data is used in aggregate to improve platform performance.
• Preference Cookies: Remembering your preferences — such as display settings, notification preferences, and game choices — so you do not need to reconfigure them each time you log in.
• Security Cookies: Helps us detect suspicious activity, prevent unauthorised access, and protect your account from cyber threats.

You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the Slot 100 Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

Slot 100 continuously invests in data security infrastructure to protect your personal information from unauthorised access, loss, alteration, or disclosure. The security measures we have implemented include:

• Data-in-Transit Encryption: All data transmitted between your device and Slot 100's servers is protected with TLS 1.3 protocol and 256-bit SSL encryption.
• Data-at-Rest Encryption: Sensitive data stored in our databases — including identity and financial information — is encrypted using industry-grade encryption algorithms.
• Strict Access Controls: Only authorised personnel with a legitimate business need are permitted to access players' personal data. All access is logged and monitored.
• Continuous Security Monitoring: Our real-time monitoring system operates 24/7 to detect and respond immediately to any security threats or abnormal access attempts.
• Regular Security Testing: We conduct regular penetration testing and security audits to identify and patch any vulnerabilities before they can be exploited.
• Secure Data Backup: Your data is regularly backed up to a secure, encrypted location to ensure swift recovery in the event of an unexpected technical incident.

Slot 100 retains your personal data for as long as necessary for the purposes described in this Policy, or for as long as required under applicable Malaysian law. The following are general guidelines on retention periods:

• Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure to meet legal and compliance requirements.
• Financial Transaction Records: Retained for a minimum of seven years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
• KYC Documents: Retained for the duration the account is active, plus any period required under Malaysian anti-money laundering laws.
• Support Communication Logs: Retained for two years after each interaction for quality assurance and dispute resolution purposes.
• Technical & Log Data: Retained for 90 days for security and technical troubleshooting purposes.

Once data is no longer needed for its stated purpose and there is no legal requirement to retain it, Slot 100 will securely delete or dispose of that data using methods that ensure it cannot be recovered.

As a Slot 100 player and a data subject under Malaysia's PDPA, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights: